This Policy relates to the use of our Broadband Services. It will inform you what is prohibited, what you are responsible for and what certain contract terminology mean for you. By having this Policy in place RexNetworks are able to give you fast, reliable and great value Services.
1. What is Prohibited
As a RexNetworks customer you must make sure that any use of our Services, by yourself or anyone else, complies with this Policy. If you, by yourself or anyone else, breach this Policy, RexNetworks retain the right to either:
(a) give you notice to stop these, agreed upon, wrongful actions; or
(b) terminate or suspend the customers Services with RexNetworks, with or without notice, where seen appropriated on the severity of the breech in Policy. RexNetworks strongly prohibits the use of its Services in the participation of:
(a) unlawful, fraudulent, criminal or otherwise illegal activities;
(b) sending, receiving, publishing, posting, distributing, disseminating, encouraging the receipt of, uploading, downloading or using any material which is offensive, abusive, defamatory, indecent, obscene, unlawful, harassing or menacing or a breach of the copyright, trademark, intellectual property, confidence, privacy or any other rights of any person;
(c) commercial purposes, unless:
(i) you are working from home as a sole trader in business on your own account; or,
(ii) you are a Business Customer and you use the service only in the ordinary course of your business; and provided that in either case, any such use of the Services is always subject to paragraph (j) below:
(d) sending or uploading unsolicited emails, advertising or promotional materials, offering to sell any goods or services, or conducting or forwarding surveys, contests or chain letters, except if you are working from home as a sole trader in business on your own account or you are a Business Customer and in either case you are permitted to send marketing communications in accordance with the Privacy and Electronic Communications Regulations;
(e) knowingly or negligently creating, transmitting, storing, publishing or uploading any electronic material (including, without limit, files that contain viruses, corrupted files, Trojans or any other similar software or program) which is known or likely to cause, interrupt, damage, destroy or limit the functionality of any computer software, hardware or telecommunications equipment owned by us or any other Internet user or person;
(f) activities that invade another’s privacy, cause annoyance, inconvenience or needless anxiety to any person;
(g) activities that are in breach of any other third party’s rights, including downloading, installation or distribution of pirated software or other inappropriately licensed software, deletion of any author attributions, legal notices or proprietary designations or labels in any file that is uploaded, falsification of the origin or source of any software or other material;
(h) anything that may disrupt or interfere with our network or Services or cause a host or the network to crash;
(i) launching ‘denial of service’ attacks; ‘mailbombing’ attacks; or ‘flooding’ attacks against a host or network;
(j) granting access to the Services to others not located at the premises at which the Services are connected, or, in any way reselling or re-providing the Services to third parties;
(k) making excessive use of, or placing unusual burdens on, the network, for example by sending or receiving large volumes of email or excessively large email attachments; or circumventing the user authentication or security process of a host or network.
(p) the resale of any Service provided by RexNetworks is also strictly prohibited, this could lead to the termination or suspension of the customers Service.
2. Security
The RexNetwork customer is responsible for ensuring the security of his/ her account information, so that unauthorised persons cannot access that account information or Services. Security information includes, but is not limited to, login information to gain access to, any equipment, such as: computer hardware, or network routers, any computer software or applications, or any other access to the Services provided by RexNetwork’s. A RexNetwork customer should also not disclose any security information to any third party, or use his/ her security information for the purpose of attempting to access other parts of RexNetwork’s Services for which they have no access rights. The customer is also responsible for taking steps necessary to prevent a third party obtaining access to Services. If access of RexNetworks Services is shared with others all downloads they make are counted as your own. If you have signed up for our “NO DATA CAP” packages then you can download or upload as much as you like but your usage must be within our customers’ average and estimated use patterns. If we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning. We also reserve the right to put your access to network in low priority queue and/or slow down or limit/manage the traffic flow to your access. In extreme circumstances, if the levels of activity don’t immediately decrease in line with our instructions after the warning, we may terminate or suspend your Services. Also if you have signed up for one of our Satellite plans “OFF-PEAK-DATA” is the term used to define the period of time during the day / night which is deemed less busy, this is typically between 12am to 5am. However if we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning. We also reserve the right to put your access to network in low priority queue and/or slow down or limit/manage the traffic flow to your access. In extreme circumstances, if the levels of activity don’t immediately decrease in line with our instructions after the warning, we may terminate or suspend your Services.